Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday night time and nonetheless had to wait in line for nearly an hour to use a self verify in kiosk. Initial impression was the room was very good dirty roulette webcam however the TV did not work. We have been advised to check in w the entrance desk in the AM, which we did. They asked if it was okay to enter the room whilst we were gone for the day, sightseeing.
- The “grievance call” got via to somebody, the subsequent day about 24 hours later and offered us a $50 food credit score to any of their Caesar’s owned eating places.
- When we woke Monday I wished to jump int he shower.
- Initial impression was the room was very nice but the TV did not work.
- We waited the rest of the night time for the Engineering Manager to indicate up along with his “explanation or apology” however you guessed it, no show.
- My husband additionally tried to talk to Caesar’s Rewards, , they usually solely identified what the supervisor looked like so we might ask to speak to her once we made to the entrance of the road.
- Water barely warmed up, so I took a fast one.
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Old Soiled Roulette3d Mannequin
This is not the Flamingo I really have stayed at and loved prior to now. Thinking we wouldn’t be within the room a lot, we determined to only make-do. When we woke Monday I needed to leap int he bathe. Water barely warmed up, so I took a fast one. I don’t normally name and complain as a result of I don’t want them thinking I am looking for any freebies.
Not One Of The Best – Flamingo Las Vegas Resort & Casino
We gave the OK however my husband took pictures of all of our stuff earlier than we left. I tried to name the customer service quantity however was knowledgeable that they have been out of the US and I needed to talk to someone on site. So, you guessed it, we waited in the line, tried to maintain calm and hopeful that somebody would make it proper ultimately. My husband also tried to speak to Caesar’s Rewards, , and they only pointed out what the manager seemed like so we might ask to speak to her once we made to the front of the line.
Not The Best – Flamingo Las Vegas Lodge & Casino
We are planning a giant group journey (12-14) in March. I am coordinating it and was recommending to the others we keep on the Flamingo due to its location and my good experiences there in the past. Instead, we’ll keep elsewhere (Harrah’s, New York, etc) similar in value however much cleaner and not in such a state of dis-repair. Next time we are going to stay at a sister-property like Harrah’s or the Linq. Something comparable in worth however wanting a lot better. Until some changes happen, I won’t advocate this place to anyone. I did discover that a few of the buttons int he hallways for the elevators did not work.
Old Soiled Roulette3d Mannequin
I inform the worker that we have to communicate to the manager, and gesture to the blonde girl that was identified to us, but she sees me, turns on her heel and walks the other method. We inquired what could possibly be carried out regarding the TV issue and she or he supplied to “improve us” to a room with a similar view. I referred to as the customer support line once more to see if there was ANYONE else that I may speak to and all I acquired back was an unapologetic, monotone, girl that provided to file a grievance for me. We waited the remainder of the night time for the Engineering Manager to show up with his “rationalization or apology” however you guessed it, no show.
Not One Of The Best – Flamingo Las Vegas Resort & On Line Casino
So we known as down to the front desk to allow them to know, to no avail bc they did not show or contact us again either. The “complaint name” received via to someone, the next day about 24 hours later and offered us a $50 meals credit to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t a real particular person to satisfy with and we could not chance missing our flights over another disappointing customer service experience, so we were forced to used the self kiosk to take a look at. We will NEVER suggest the Flamingo to anybody for something. We recognize you taking the time to offer your suggestions, Lisa. Your feedback have been shared with the suitable team for his or her input and a focus. We value your patronage and hope to look ahead to welcoming you again.
We respect you taking the time to offer your suggestions, Timgerkman2021. We appreciate you taking the time to provide your feedback, Saleslady730. We appreciate you taking the time to provide your feedback, Katie. Roulette vendor was imply and took her candy time rearranging chips. Other individuals walked away from the table because of her horrible attitude. This was my 3rd and last time staying at the flamingo.
However, I did name concerning the lack of hot water and one means or the other they made some adjustment and received the water hotter within a couple of hours. I didn’t complain in regards to the different issues in the room. This business makes use of instruments provided by Tripadvisor to encourage and gather visitor critiques, including this one. Thank you for taking the time to share your expertise with us, John! We can’t wait to welcome you again for an additional nice time at Flamingo Las Vegas soon.
